Report from the IWA Efficient Urban Water Management Specialist Group with input from the Water Efficiency Collaborative Fund. This report has reviewed a range of water efficiency labelling schemes internationally and undertaken a comparison to identify areas of best practice, with an aim of promoting this water efficiency option internationally and supporting the development of a new ISO standard.

Technical report outlining the approach and results for the Independent review of the costs and benefits of water labelling options in the UK.

Summary of the Independent review of the costs and benefits of water labelling options in the UK. This report was funded by the Water Company Collaborative Water Efficiency Fund.

Several UK water companies, along with the economic regulator (Ofwat) have identified the necessity to move towards proactive customer engagement, with a particular focus on achieving large scale water use reduction. As a result of climate change and the expanding population, improved water efficiency is an increasingly important global issue. However, to date there is a lack of suitable research in this area. Waterwise aimed to address a portion of this gap in knowledge through an exploratory survey, predominantly focusing on spending by water utilities in the UK, Europe, USA and Australia on their customer communications and marketing on water efficiency. This research also aimed to compare and contrast company spend on engagement relative to their levels of water efficiency.

This report sets out, for each theme of the Strategy: Progress against actions in Year 1; and Priorities for Year 2. It also sets out a conclusion and next steps.