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Response to Ofwat consultation on New connections charges for the future – England (August 2017)

The proposed changes around income offsets could reduce the ability of incumbent water companies to offer an incentive through reduced or zero developer charges where they install water efficient fittings and fixtures. We suggested this issue needs further consideration as these incentives provide a major opportunity for water companies to manage demand, without wider government regulation on building water efficiency standards.

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Response to Welsh Water 2050 (August 2017)

We support the Glas Cymru board’s mission statement “to become a truly world class, resilient and sustainable water service for the benefit of future generations”. Water efficiency is a key contributor to resilience, and water companies are currently carrying out large-scale retrofitting and customer engagement programmes. But water efficiency, scaled up even further, is also an invaluable tool in driving customer participation – as well as using water efficiency programmes to get customers to help deliver water savings, it can contribute to multi-layered relationships to help inform, track and improve customer service and outcomes across companies.

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Response to Ofwat on Delivering Water 2020 – consulting on our methodology for the 2019 price review (August 2017)

We set out the need for Ofwat to be clearer in their methodology on how they will deliver Defra’s expectation that Ofwat “promote ambitious action to reduce leakage and per capita consumption”. The response also outlines potential water consumption related common and bespoke performance indicators and what targets in 2019 might look like.

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IWA Efficient 2017 Conference Presentations

International Water Association Efficient 2017 conference was held Bath 18-20 July 2017. There were over 100 presentations and workshops over three days and delegates from 23 countries. Keynote speakers included Jean Spencer from Anglian Water, Trevor Bishop from Ofwat and Jamie Workman from Aquashares Inc. Conference topics included drought in California, Australia and South Africa as well as leading approaches to leakage management, smart metering, retrofit and engagement from across the world.

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DAIAD Trials Evaluation and Social Experiment Results

This report presents an exhaustive evaluation of knowledge and data gained from the DAIAD Trials, regarding both the operation of the DAIAD system, and the application of real-time water monitoring technologies for reducing water consumption and inducing sustainable changes in consumption behavior. Our analysis validates the success of the DAIAD system in terms technology, business relevance, and water savings. Our evaluation is based on data generated from the DAIAD Trials and are available with an open license, allowing third parties to objectively validate our findings and apply them for research and innovation purposes.

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Blueprint for pr19

This work by the Blueprint for Water, a coalition of leading environmental organisations, sets out 10 steps to achieve sustainable use of water. Recommendations for concrete objectives and actions are outlined for each of the steps, which include aspects such as demand management, water efficiency, licensing of abstractions or water tariffs.

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A Water Efficiency Strategy for the UK – Consultation document

This strategy outlines the changes to policy and practice that would enable water efficiency to deliver these things. It is a UK Strategy but recognises the differences between the countries that make up the UK. This version of the strategy is the consultation phase and we welcome input from everyone in shaping the final strategy document.

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DAIAD Consumer behavior and social aspects of water consumption

This deliverable provides a comprehensive literature review and discussion of the factors influencing consumer behavior and water consumption, including price, psychological, socio-demographic and contextual determinants. Measures aiming to address the relevant factors and change consumer behavior are presented based on the psychological literature. This report served as a knowledge base when designing the DAIAD user trials to test its effect on consumer behavior and water consumption. Further, it will guide the data analyses to study the relevance of socio-demographic and psychological factors for behavioral changes, as well as the effects of different types of information. Finally, an empirical study is presented, which analyzes the factors influencing the willingness to adopt water monitoring & feedback devices.

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Save a Bucket Load (2016)

This report summarises Essex & Suffolk Water’s Save a Bucket Load Campaign 2016, which attempted to raise awareness among customers to use water wisely in the garden. Like previous editions, the campaign focused on advertisements in newspapers, radio, and social media; promoting and selling water butts; and involving a TV celebrity for an informative talk. Involving a celebrity was seen as a great success with potential to be upscaled. The report assumes that around 1/3 of the properties in the company area were reached through the campaign. Sales of 524 water butts were estimated to result in water savings of 1,684.73 litres per day.

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Annual Tracker Survey (2016)

In 2015 Waterwise and Ideal Standard launched an annual water-efficiency tracker survey, the
aim of which is to collect nationally-representative water efficiency data annually in order to
observe trends in people's water efficiency behaviour over time. This report summarises the
findings of the second annual tracker survey and compares it to the first annual tracker survey.
From this data we can see people’s perception of their usage of water in the house, what they
do to save water and the devices they use to save water at home and why (or why not).

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